CUSTOMER INFORMATION
Cancellation Policy
How to stop renewals, cancel any free trial and request immediate removal from betting-related services.
Website operator: All Sports Group Ltd, trading as All Sports Tips
Company number: 17450946
Registered office: 128 City Road, London, United Kingdom, EC1V 2NX
Email: info@allsportstips.com
Payment provider: our approved payment provider once enabled
Last updated: 10 September 2026
1. Scope
This policy applies to subscriptions purchased directly from All Sports Tips. It explains recurring-payment cancellation, access after cancellation, free trials (where offered) and statutory cancellation rights. Read it with our Website Terms and Conditions and Refund Policy.
2. Online cancellation
Once the membership system is installed, customers should be able to sign in, open the Subscription area and select the cancellation option. The exact steps will be inserted and tested before launch.
3. Cancellation by email
Email info@allsportstips.com with your full name, Account email, Subscription name and a clear request to cancel. Do not send complete payment credentials. Reasonable identity verification may be required.
4. Payment-provider cancellation
Where our approved payment provider once enabled supplies self-service cancellation, the final instructions and link will be added here. Third-party purchases may also need cancellation through the platform controlling billing.
5. Effective time
Online cancellation is effective when confirmed by the website or provider. An emailed request is treated as received when it reaches our email system, subject to reasonable verification. A timely request does not become late because our response follows later.
6. Cancelling before renewal
Cancel before the renewal date shown at checkout, in your Account or confirmation. We recommend allowing time for technical help, but that recommendation does not change the effective time of a valid request.
7. Access after cancellation
Cancellation normally stops future renewal while access continues to the end of the paid period. Access may end sooner if requested, required for a refund, needed for safer-gambling action or terminated for serious breach.
8. Free trials
No free trial currently applies to UK Horse Racing VIP or Irish Horse Racing VIP. Where a free trial is offered, it may be cancelled before its stated expiry. If cancelled in time, it should not convert to paid access. The expiry shown at checkout, in the Account or confirmation applies.
9. Promotional periods
Cancelling a reduced-price introductory period stops the next renewal. A payment already properly taken remains subject to the Refund Policy and statutory rights.
10. Statutory cancellation rights
UK consumers buying online may have an initial statutory cancellation right. Different rules apply to services and digital Content once supply begins. Required requests, consent and acknowledgments will be collected at checkout.
11. Exercising a statutory right
Send a clear statement to info@allsportstips.com with your name, Account email, order date, Subscription and reference where available. No particular form is required if the decision is clear.
12. Failed cancellation
If you cancelled correctly before renewal but were charged, contact us with confirmation and transaction details. A verified incorrect charge will be handled under the Refund Policy.
13. Stopping payment at the bank
Stopping a card authority, direct debit or bank instruction does not always notify us that the contract should end. Also cancel through your Account, provider or email us where possible.
14. Responsible-gambling cancellation
You may request immediate access removal because of gambling harm. We may cancel access, remove you from Member Communities and stop betting marketing without waiting for the ordinary end date.
15. Cancellation by us
We may suspend or end access for underage use, fraud, failed payment, account sharing, unlawful conduct, redistribution, abuse, security risk, service closure or legal requirements. Prepaid access and statutory remedies will be considered.
16. Service closure
If a service permanently closes, we will provide an appropriate remedy for unused prepaid access, potentially including an alternative service, proportionate refund or other remedy required by law.
17. Confirmation and records
We aim to acknowledge emailed cancellations within two business days. Keep confirmation. Necessary records may be retained for contract, accounting, complaint and legal purposes.
18. Complaints
Email complaints to info@allsportstips.com with the cancellation date, method, Subscription and requested outcome. We aim to respond substantively within 14 days, subject to complex provider investigations.
19. Changes
We may update the cancellation process when account or payment systems change. A revised policy will not retrospectively invalidate a cancellation properly made.